FCA May Ban Premium Rate Phone Calls For Finance Customers

Banks and insurers are to be banned from making their customers calls premium rate telephone numbers as part of a series of proposals from the Financial Conduct Authority (FCA), which has also suggested removing the eight-week wait before a customer can take a complaint to the Financial Ombudsman Service.

The city watchdog said the use of […]

By |December 14th, 2014|Regulator|Comments Off on FCA May Ban Premium Rate Phone Calls For Finance Customers

New Strategic Approach Ensuring “sharper focus” To Regulatory Challenges Ahead

The FCA’s remit is far ranging and challenging with the recent additional responsibility for regulating consumer credit meaning the number of firms that now come under the FCA has trebled over the past eighteen months.

The approach is shaped by a strategy that will provide a “sharper focus” on how firms are regulated and on delivering […]

By |December 11th, 2014|Regulator|Comments Off on New Strategic Approach Ensuring “sharper focus” To Regulatory Challenges Ahead